Read Their Mind Before They Ever Book the Call
Jul 26, 2026Let's be real: if your marketing sounds exactly like your competitor's, you don't have a message. You have wallpaper.
Jen Hamilton was a guest on the Founder Unfiltered podcast (formerly Six-Figure Secrets of Fractional Experts) with host Bradley Jacobs, and one story from that conversation still makes her wince.
Early in her business development career, she picked up a competitor's conference brochure and found her own company's exact marketing language sitting right there in a rival's pitch. Word for word. That is what generic sounds like, and it is costing you clients you never even know you lost.
The Generic Trap Fractional Execs Fall Into
Almost everyone who does this work is scared of the niche. Get honest with yourself for a second: are you afraid that narrowing your focus means turning away business you can't afford to lose?
“If these are the people, and this is the problem I solve, and I'm really good at solving it, it's much easier to speak to them in the marketing.” - Jen Hamilton
Saying "I'm a Fractional COO" gives someone a category to file you under. It does not give them a reason to keep reading, keep listening, or pick up the phone. Category without distinction is just camouflage.
Message the Who and Why, Not the How
Here is the shift that changes everything: stop leading with what you do and how you do it. Lead with who you serve and why they need you right now.
“They don't care how. If you don't know who they are, better than they know themselves and why they need this, that's the message that you need to be able to pull out and that connects with them”. - Jen Hamilton
Think of it like calling a plumber for a flooded bathroom. You don't need to know which brand of wrench they carry. You need to know they have seen this exact disaster before and know how to fix it.
That is the confidence a client is actually buying, and it comes from being specific enough that a prospect reads your message and thinks, is this person watching me?
Pick One Engine and Keep Cranking It
Once your message is sharp, you still need a way to keep it in front of people, consistently, without burning yourself out.
“Pick something you can keep doing when you are full of clients. Because if you step off the gas and you don't continue to build new relationships, that is when you hit the ebbs and flows of cash flow.” - Jen Hamilton
Jen's engine is roundtables. She started in April 2024 with a couple of people showing up. By October 2024, she was regularly drawing over a hundred registrants.
The mechanism worked because she picked something she genuinely enjoys doing, something that gives prospects a real taste of her work, and something repeatable enough to templatize.
What is the version of that engine for you? Writing, speaking, networking, hosting?
Pick the one you would keep doing even on your busiest month, because that is the only kind that survives contact with a full client roster.
You Cannot See Your Own Blind Spot
Here is the part almost nobody wants to hear: you cannot write your own message alone, and you cannot always spot your own patterns from the inside.
“Something messes up in our brain when we are the ones that are selling ourselves.” - Jen Hamilton
That is not a knock on your ability. It is a description of being too close to your own work to see it clearly. Every fractional executive needs a mirror: a peer, a mentor, someone who can reflect back what you actually do best, because you stopped being able to see it a long time ago.
Let's Make This Personal
If marketing yourself has always felt harder than marketing anyone else, that is not a personal failing. It is the natural result of being both the expert and the subject at the same time.
You do not have to figure this out from scratch, and you were never meant to build it entirely alone.
Next Steps
This week, write down the one problem you love solving most and the exact kind of client you solve it for. Then say it out loud to someone else and ask if it sounds specific or generic.
If you want that mirror, the peer mentorship, and the room full of fractional executives working through exactly this, that is what the Fractional COO Collective is built for. Come to a free roundtable and see what it feels like to stop doing this work alone.